Analyze Support Desk Calls Downloads

The Support Desk is perhaps the most important department of any IT business. It helps the company stay in touch with its users and analyze existing and potential issues in its products.

Monitoring the efficiency of the Support Desk work is, therefore, extremely important for increasing the overall work efficiency in the company. Since the primary form of communication between users and the Support Desk is usually phone calls, analyzing support calls comes to the fore as the key to the support monitoring.

Program from this set will definitely help you with this tedious task.

Analyze Support Desk Calls download selection is a descendant of our Support Call Analyzer by Keath Wyszynski customized for you:

SomeHelp

SomeHelp

 FREE
|
SomeHelp
Is a simple IT help desk software which helps your IT team/support desk manage.
...which helps your IT team/support desk manage and administrate support calls from your own organisation's users or...
Most relevant in Analyze Support Desk Calls
SMDR

SMDR

 FREE
|
TIM IP Pty Limited
Receives information about telephone calls from your PBX.
...lines, if you are missing calls before or after regular business hour ...your PBX sends information about your calls to the PBX SMDR (or CDR...
SysAid Server Free
|
SysAid Technologies Ltd.
You can manage, monitor, and track all IT tasks on one platform.
...provides you with a powerful help desk and asset management tools to manage ...service calls to reduce response time, and it has support for...
Most popular in Analyze Support Desk Calls Most recent in Analyze Support Desk Calls

Some Analyze Support Desk Calls downloads, not featured in Support Call Analyzer

Elcomsoft Blackberry Backup Explorer
|
ElcomSoft Co. Ltd.
You can extract essential information stored in BlackBerry backups.
...The program enables you to analyze, print and export information, it supports a variety of exporting options...
Most downloaded in Analyze Support Desk Calls
Allows for BlackBerry backups to be extracted so that data be analyzed, exported under a different format or printed using a PC or laptop
Useful in forensic investigations

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